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Contact City of Surrey

Report non-emergency problems or submit requests online. You can make requests or report problems on city work such as missed waste collection pickups or parking enforcement using the online request tool.

General Inquiries

Location & Mailing Address

Surrey City Hall
13450 - 104 Avenue
Surrey, BC, Canada V3T 1V8

Hours of Operation

Monday to Friday: 8:30am to 4:30pm
Note: The second floor service counter will provide numbers for service until 4:15pm.

Phone Numbers

  • Main Switchboard: 604-591-4011
  • Emergency Issues (reporting a safety hazard): 604-591-4152
  • Waste Collection: 604-590-7289
  • Bylaw & Animal Control: 604-591-4370
  • Parking: 604-591-4352

Main Department Contacts

Not sure who to contact? Send your message through the Contact City of Surrey form and we'll direct it to the right department.


View more Emergency Contacts.


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