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Snow removal focus remains on completely clearing Priority 1 routes, then to Priority 2 and 3 roads.

Due to the snow, there will be delays to Waste Collection Services for the week. See the full details of this alert at www.surrey.ca/alerts.

During this inclement weather, we encourage residents to try to limit their driving, and keep the sidewalks fronting and flanking their property clear of snow. 

We appreciate your patience and understanding during this time. 

Read more about our Snow & Ice Control Operations.

Need to report a problem, request a service, object to a fine, ask us a question, or give us some feedback? Contact us in person, online, on the phone, or through social media.

City Hall

Surrey City Hall
13450 - 104 Avenue
Surrey, BC, Canada V3T 1V8

Phone: 604-591-4011

Hours of Operation

Monday to Friday: 8:30am to 4:30pm
Saturday, Sunday & Stat Holidays: Closed

The second floor service counter will provide numbers for service until 4:15pm.

Report a Problem

Report non-emergencies or submit service requests online.

Report things like illegal dumping, missed waste collections, and more.

Emergency Contacts

Call 9-1-1 to report an emergency.

View Surrey RCMP contacts.

View more emergency contacts.

Quick Contacts

General Contacts

Bylaw & Animal Control
bylawcomplaint@surrey.ca

City Manager
citymanager@surrey.ca

Engineering
engwebmail@surrey.ca

Finance 
financeinquiry@surrey.ca

Human Resources
humanresources@surrey.ca

Economic Development
econdev@surrey.ca

Business Licensing
businesslicensing@surrey.ca

Mayor's Office
Contact the Mayor

Parking
parking@surrey.ca

Parks, Recreation & Culture
parksrecculture@surrey.ca

Planning & Development
planningdevelopment@surrey.ca

  • Building Inspections & Permits
  • Secondary Suites
  • Zoning
  • Electrical & Plumbing

Property Taxes & Utilities
Property Taxes & Utilities Form

Surrey Art Gallery
Contact Details

Surrey Civic Theatres
Contact Details

Surrey Fire Services
Contact Details

Surrey Libraries
libraries@surrey.ca

Traffic
traffic@surrey.ca

Transportation Planning
transportation@surrey.ca

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Not sure who to contact? Send your message through the Contact City of Surrey form.

Feedback

Send us feedback on our website or our City facilities.

Learn more ways to engage with your community.

Social Media

Contact the City of Surrey through social media during City Hall operating hours.

facebook logoThe City of Surrey on Facebook

 

@cityofsurrey on Twitter

 

@thecityofsurrey on Instagram

 

City of Surrey on LinkedIn

 

See additional social media channels.

Find a person at the City

Search First name / Last name / Department

   

Disclaimer

Related Content

Report a Problem or Submit a Request

Report waste collection issues, make a noise complaint or request road maintenance.

Translation Services

City of Surrey offers free translation services to help people with their questions.